I was born and raised in Anchorage, Alaska. Growing up, I was well aware of the high volume of tourists that ventured to The Last Frontier in the summers, and I couldn’t blame them. Not only does Alaska have a breathtaking landscape, but the people that live here share an adventurous spirit. Alaska attracts those that want to explore and those that crave adventure.
When I was sixteen years old, a sophomore in high school, I started working for Princess Tours as a Guest Service Host. I wanted to work in the tourism industry because I was excited to share Alaska with others. For five seasons straight, I worked at the hotels in downtown Anchorage assisting guests as they traveled Alaska. I loved to see the thrill of excitement guests wore on their faces as they arrived at the hotel after an excursion to see brown bears, or after catching their first salmon, or simply after admiring the view from a ride on the train. Something that Holland America-Princess does very well is to offer our guests countless opportunities to customize their adventure to fit their unique dreams. Part of my job as a Guest Service Host was to steer visitors in the right direction in order for their Alaskan dream to be realized. I met many interesting and remarkable people from all over the world in that position, and I gained invaluable customer service experience during those seasons. The skills you take with you after working in a position like that are applicable to any job you may have in the future.
For the past two seasons, I have been working in the Anchorage Transportation Division office as an Administrative Assistant doing Payroll. I have really enjoyed my role here as I get to work more closely with the managers and other administrative staff. I have learned a lot more about the Human Resources side of the business as well as other behind the scenes preparations that form the basis of a smooth running operation. I really appreciate my experiences with Holland America-Princess and I know my co-workers do as well. The high return rate that we witness each season at this company is a testament to how much people enjoy working here as well as the overwhelming desire our employees have to give visitors to Alaska the unbelievable experience they have only dreamed of.