Agent, Guest Services (seasonal) — Copper River Princess Wilderness Lodge (Copper Center, AK)
- Performs a variety of moderately difficult customer service tasks.
- Routinely applies knowledge of Company product, services, and policies to provide excellent customer service and to generate maximum sales.
- Assists customers, employees, and management and responds to queries.
- High school completion or equivalent certification.
- Proficiency in the use of computer business applications, with working knowledge of computerized reservations systems.
- Ability to communicate clearly, verbal and written, with customers, management, and employees.
- Ability to evaluate customers' needs, respond to questions, collect and enter data in a computer, while working in a team or group environment.
- One year of experience in positions involving customer service or sales.
- Must be eligible to work in the United States.
Copper Center, AK USA
Princess Cruises & Holland America Lines, Alaska