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Supv, Operations (seasonal) — Whitehorse Transportation and Guest Services (Whitehorse, YT)

Full-time Position (Mid May to Mid Sept)

Job Duties: The primary purpose of the position is to maintain excellent customer service as a leader and supervise the daily operations of the guest services department.

Participates in the planning, development, and implementation of Guest Services activities and programs.

Handling of guest comments and complaints ensuring guests needs are met.

Establishing and maintaining a good working relationship between our department and hotel departments and other divisions/locations within the company as well as vendors.

Job Requirements: Must be able to legally work in Canada.

Demonstrated supervisory experience or progressively responsible positions in customer service operations is an asset.

Ability to work independently and as part of a team and communicates with a variety of co-workers within and outside the Company including customers, employees and management.

Demonstrate confidence and professionalism in public interaction, phone conversations and customer service.

Job duties may require lifting 50 pounds (minimum).

Willing to commit to a full seasonal contract.

Must have valid full driver's license and a clean driving record to qualify to drive company vehicles.

Must wear company uniform as assigned and maintain personal grooming in a clean and professional manner. 

Whitehorse, Yukon, Canada
Princess Cruises & Holland America Lines, Yukon

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