Supv, Operations (seasonal) — Dawson City Transportation and Guest Services (Dawson City, YT)
Seasonal Full-time Position (Mid May to Mid Sept)
Job Duties: The primary purpose of the position is to maintain excellent internal customer service as a leader and supervise the daily operations of the Transportation and Operations department.
Participates in the planning, development, and implementation of daily operations
Prepare daily agendas and welcome envelopes to provide to hotel front desk for guest distribution
Assist out of town highway drivers and Escorted Tour Operations staff with any issues they may need help with
Prepare daily reports with the assistance of the Operations Manager.
Establishing and maintaining a good working relationship between your department and hotel departments and other divisions/locations within the company
Be prepared for anything that might happen !!!
Job Requirements: Must be able to legally work in Canada.
Demonstrated supervisory experience or progressively responsible positions in customer service operations is an asset.
Willing to work a minimum of 40 hours per week - 8 hours a day – 5 days a week. Weekends, early morning shifts and holidays might be required. Two days off consecutively might not always be a possibility
Excellent computer skills primarily with Microsoft Office products – Excel, Word and Outlook.
Ability to work independently and as part of a team and communicates with a variety of co-workers within and outside the Company including customers, employees and management.
Demonstrate confidence and professionalism in public interaction, phone conversations and customer service.
Job duties may require lifting 22kgs (50 pounds) (minimum).
Willing to commit to a full summer season contract
Must possess a valid full driver's license and a clean driving record to qualify to drive company vehicles.
Must wear company uniform as assigned and maintain personal grooming in a clean and professional manner.
Dawson City, Yukon, Canada
Princess Cruises & Holland America Lines, Yukon