Work as a Tour Guide in Alaska and the Yukon

Tour Director

As a Tour Director you will lead CruiseTour guests throughout Alaska and the Yukon, acting as a traveling concierge for groups of 35-52 guests. You will be responsible for taking care of every detail of our guests’ vacations to ensure a Five Star experience. Our Tour Directors tell us they find the position extremely rewarding, often returning for multiple seasons to work in a team environment alongside Driver Guides, Guest Service Hosts, Front Desk Staff, and other company employees to provide a seamless tour experience for every guest.

  • Location: Anchorage and overland tours throughout Alaska and Yukon Territory, Canada
  • Number of Employees: 60-80
  • Housing Type: Employees are required to provide their own housing in Anchorage, AK (the Tour Director’s home base). Employee Housing is provided in all other locations when the employee is on tour.
  • Transportation: Options are available; speak to a hiring manager for more information.
  • Typical Season: May 1 through September 20

Tour Director Supervisor

As a Tour Director Supervisor, you will assist the daily field operations in the location that you are assigned by management. These locations will be your home base for the season. As a Supervisor you will be performing many entry level management tasks such as tour performance auditing, administrative paperwork and supporting Tour Directors in the field on a daily basis. Our Supervisors tell us the job has equipped them in developing leadership skills such as effective communication, trouble shooting and problem solving collaboratively and independently and developing strong interpersonal skills by working closely with employees, colleagues and other managers within the company.

  • Location: Anchorage, Fairbanks and Skagway, Alaska
  • Number of Employees: 5
  • Housing Type: Employee housing or housing stipend is provided
  • Transportation: Air transportation from your hometown to assigned supervisory location is provided. Return flight is also provided upon completion of contract.
  • Typical Season: April 15 through September 20

Land & Sea Journey Specialist

Journey Specialists travel aboard one of the two Holland America Line Northbound Glacier Discovery sailings, departing Vancouver, BC and disembarking in Seward, AK. As a Journey Specialist you provide assistance to all Land & Sea Journey guests onboard by holding informational seminars that explain what guests can expect on their Land Tour. The Journey Specialist also interacts with the ship staff and plays a crucial role in facilitating Seward disembarkation. Journey Specialists find the job rewarding due to the collaborative relationships they build with both ship and land staff, the supportive but independent nature of the position, and the chance to utilize their public speaking and customer service strengths.

  • Location: Vancouver, BC  to Seward, AK
  • Number of Employees: 2
  • Housing Type: Employees are required to provide their own housing in Anchorage, AK or Seattle, WA (the Journey Specialist can choose which city will be their home base). Employee housing is provided by the company outside of their home base.
  • Transportation: Options are available, speak to a hiring manager for more information
  • Typical Season: May 1 through September 20

What Does it Take? 

  • All of our positions provide exciting and unique opportunities. Every position requires the following:
  • Be passionate about traveling and about Alaska and the Yukon
  • Be willing to learn and have the desire to keep on learning
  • Be enthusiastic and motivated- we expect you to work hard for our company and for our guests
  • Be flexible and adaptable- no two days are the same
  • Have great organizational skills and be able to manage your time well
  • Be responsible and professional at all times
  • Be collaborative- we work as part of a team: With our co-workers our driver-guides, our front desk staff, our service staff, the ship staff and more.

Eligibility Requirements for All Positions

  • Must be at least 21 years of age by May 1 of the current season.
  • Must be able to obtain a CPR and first aid certificate prior to the season.
  • Must be able to lift baggage weighing up to 55 lbs.
  • Tour Directors and Journey Specialists: must be able to commit to a full season between May 1-Sept. 20 (approximate).
  • Must be able to attend all required training.

Specific Eligibility Requirements for Tour Director

  • Must be able to commit to a May through September contract
  • Must be able to attend Orientation Training in May
  • Must be willing to travel and work with a wide variety of people

Specific Eligibility Requirements for Tour Director Supervisor

  • Must be able to commit to approximately May 1 – September 20 contract
  • Must have a valid driver’s license in order to drive a company vehicle
  • Must be able to submit and pass a motor vehicle record report in order to drive a company vehicle (passing the MVR report requires having less than two moving violations within three years)
  • Supervisory or leadership experience preferred.

Specific Eligibility Requirements for Journey Specialist

  • Must be able to commit to May 1 – September 20 contract
  • Must be comfortable with public speaking and providing presentations (using PowerPoint) for up to 300 guests and working independently.
  • Must be willing to travel and work with a wide variety of people

Specific Eligibility Requirements for Logistics Clerk and Payroll Clerk 

  • Must have a valid driver’s license in order to drive a company vehicle
  • Must be able to submit and pass a motor vehicle record report in order to drive a company vehicle (passing the MVR report requires having less than two moving violations within three years)
  • These positions do not require a valid passport book. Employees are based in Anchorage and no travel is required
  • Proficiency in the use of computer business applications required. Related job experience preferred but not required

Why Work for Escorted Tour Operations

  • Escorted Tour Operations employees are the only HAP Alaska-Yukon employees who have the privilege of traveling all over Alaska and Yukon Territory, Canada.
  • Supervisors and Land-Sea Journey Specialists are eligible for a performance based bonus upon completion of their contract.
  • Upon successful completion of the terms of the employment agreement, an attractive discounted travel program may be available, including cruises with Princess Cruises, Holland America Line, and Seabourn.
  • Escorted Tour Operations employees have the opportunity to experience optional excursions at a discounted rate.
  • New and returning employees have an opportunity to earn a cash bonus for recruiting potential employees to the company. Both the referring employee and the prospective referral need to complete their entire contract for the bonus to be paid out at the end of the season. Furthermore, the prospective (referred) employee MUST put the name of the person that referred them on their application and employment agreement for that person to be eligible.

For more information on the state of Alaska and Yukon Territory, Canada, we recommend visiting these sites: