Rob- Tour Desk Representative

I came to work in Alaska because I wanted to get to experience the state, and didn’t want to wait until I could afford to visit on my own. Accepting the position as a Tour Desk representative has truly been one of the best decisions of my life. Before I got off the plane in Anchorage, I had no idea the joys I would experience during my first summer in Alaska. There have been so many amazing firsts here: my first time in a bush plane, for instance. Or my first encounter with a moose while driving guests to Valdez. Or the feeling of my first salmon tugging on the line.
This first summer as a whole has been like a dream come true for me. Better still is the opportunity to share those experiences with new people every day, which is the best part of my position at the tour desk. Being able to connect with guests, get to know them, and be able to recommend a trip you know they’ll never forget is so rewarding. I feel as though I’m given the opportunity on a daily basis to make a guest’s trip remarkable – something they will share stories about at home, and maybe even come back and do it again. It’s also great to be on the front lines, personally driving guests to and from tours, so I’m the first person they can tell about the 45 lb king they (nearly) brought in, or hear about how seeing the mill at Kennicott was the most amazing experience of their lives.
The best part of working in Alaska, though, has been the new friends I’ve made. I couldn’t ask for a better working environment, knowing that all the people around me are there for me, to do whatever it takes to make things right both at work and off the clock. Alaska has been life changing – the landscape, the adventures, but it’s the friends I’ve made here that will keep this experience fresh in my mind forever.